How to return xfinity flex.

Learn how to set up, get started, and get help with Xfinity Flex. Xfinity Flex Overview Flex Troubleshooting Tips System Refresh. Get Started. Accessibility. Troubleshooting. • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itSettings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.What is the best way to reset my flex box? XfinityBrie Make sure the device is turned on at the same time by pressing the ‘POWER’ and ‘MENU’ buttons on your remote. On your remote, press both the UP and DOWN arrow keys, then select ‘Restore Defaults.’. Press ‘OK,’ and the equipment should be cycled to perform a factory reset.The first box is free if you have internet only. The second and 3rd box is $5 each. This post was marked as closed. Should you experience further issues, please create a new post . XFINITY will charge you $120 if you don't return the Flex Box when you close the account. It doesn't matter how long you've had it.

Go to Settings, and click Manage Devices. To remove a download from a device, under Devices with Downloads, select Return on the right side of the device with the download. Select Yes, return. Removal won't be immediate, so please revisit or refresh the page after five minutes. You'll see a list of devices currently streaming.

Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.

If not, here are the steps to reset your flex box. Please let me know if you have any questions. 1. Ensure the device is currently powered on. 2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4.Starting June 26, Comcast is ending the extended free trial of Peacock Premium for its Xfinity X1 and Flex device users. A small group of long-time Xfinity customers will be able to get free access to Peacock Premium for a limited time (more on that later), but most Xfinity subscribers will have to pay somewhere between $3 a month …In this video I show you how to change the menu language and voice control button language on the Xfinity Flex TV Box. I show you how to do this step by step...1 year ago. I found a fix to this issue: 1. go to the settings icon at the top of your screen and press the middle "ok" button. 2. scroll to "Preferences" and press middle button. 3. scroll to "Notifications" and press ok. 4. at "All Notications" press ok to turn off.Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...

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You can check your order status on the Billing tab within your Xfinity Mobile account, where you’ll find: The date your order was placed. The date your order was shipped. An estimated delivery date. A link to the shipping carrier’s site for additional tracking information. You can also sign up to receive notifications throughout the ...

The cable don’t need to be returned. The only thing they want back is the equipment they rent to you like the modem/router, cable box, Flex device, etc. Good luck on your move. edit but any equipment can be returned by using UPS which can be dropped off and they will take care of the shipping. 2. mechsegirl • 3 yr. ago. If you’re a new Xfinity Internet customer, the first Xumo Stream Box (which is 4K ultra high definition, or UHD, enabled) is included with your Xfinity Internet service. Each additional Xumo Stream Box is just $5 per month. If you'd like to cancel your service for any reason, you’ll need to return your Xumo Stream Box.Dec 17, 2022 · We have 2 other options for return. You can drop it off at your local Xfinity store or at any UPS store. UPS will box and ship the equipment back to us at no charge to you. Just tell them, "This goes to Comcast." and they will take care of the rest. You will get a receipt for your records. Our Xfinity Web Remote allows X1 and Flex customers to control their experience using a web-based remote that works in a browser on any computer or mobile device. It can be integrated with and controlled by the assistive technologies customers with disabilities are already comfortable using, like eye tracking, voice control software, screen readers or …Aug 20, 2021 · As a result, this led to the Xfinity Flex equipment being disconnected and inactive. The equipment being inactive for at least 30 days will be detected by the network, and the account would incur an unreturned equipment fee. The system will assume the device is no longer in use and is set to likely be returned. Jul 24, 2023 · Cost Comparison. When it comes to cost and features, Xfinity Flex and Roku offer different options for consumers. If you're looking for a budget-friendly option, Xfinity Flex rates start at $20 ...

When the source is set to the receiver and I press the Home button on the Samsung remote, I can access Netflix, Prime, etc. However, Xfinity is not listed there. To exit Netflix and return to Xfinity, I must hit the Back button on the Samsung remote until the message 'Exit App' appears. Once I choose this, I return to Xfinity TV source.Customize home screen/create personal shortcut menu. I do not find the Xfinity Flex to be very user-friendly. I am looking for a way to have the home screen simply show the apps or shows I want to have displayed rather than apps I never use. Furthermore, I do not understand why the "resume watching" header does not update properly.Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ...In a world where streaming services are becoming increasingly popular, many people are cutting the cord and ditching traditional cable or satellite TV. If you’re one of those indiv...• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it

2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. The option should also be in your settings menu. Let me know if this works for you.

Here are the steps I’ve tried taking: 1. Unplugging the flex device. 2. Restarting the flex device. 3. Refreshing the flex device. 4. Signing out of Prime Video and then signing back in.Jan 26, 2024 · Use a paperclip or similar tool to press and hold the reset button. You’ll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You’ll see the welcome screen once it’s ready. Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. Release the Voice (Microphone) button when you've finished the command. If you’re using an XRA Large Button Voice Remote, you can press and release ...2 years ago. I too agree that the flex box is sorely lacking without crunchyroll, an anime streaming service, or the ability to add it. Just the ability to add streaming services that interests the customer to the flex box would be a major improvement, and the most feasible solution to the missing streaming services conundrum like no anime.Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords. You don't need to return Ethernet or coax cables, or remote controls, or amplifiers.To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...Exchange your remote for a new one. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the ...Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ...Use a paperclip or similar tool to press and hold the reset button. You’ll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You’ll see the welcome screen once it’s ready.

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In this video tutorial I show you how to restart the Xfinity Flex Box. Restarting the Xfinity Flex box may help resolve various issues you are having with th...

Equipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn’t be simpler…and it’s free. (Photo: AP Images) If you didn’t see the news today, we’re ...@user_406bfb . We apologize for the confusion, i f you're an existing Xfinity TV customer, you aren’t eligible for Xfinity Flex. This means that in order to have a secondary television set up with your Xfinity television service you will need to lease another television box from us.Devices get reset (cleaned) when they are sent back to the warehouse after being returned. You should be able to select a new Wifi network name from network settings in the settings menu. Or if you try rebooting the device, you should be prompted to select a wifi network to connect to. 2. Thank you for reaching out regarding the letter you received, you've reached the right department and we can certainly help! The free device, means there isn't a rental fee for the equipment. If you do end up removing or disconnecting services you do get asked to return the equipment in order to avoid any unreturned fees. xfinity 4K Flex Streaming Box manual. Home » Xfinity » xfinity 4K Flex Streaming Box manual. 4K Flex Streaming Box Instructions. Flex Streaming Box. Get started. Your TV and TV Box need to be on, with the TV set to the correct input. Make sure the front of the TV Box is not obstructed.Comcast issued its own statement while offering $8 to $10 monthly credits to customers. “We have been very flexible with Diamond Sports Group for months as they …Initiating the return via the website is the easiest and fastest way to process the return by printing out the return label that is generated. However, since that is not working for you, two alternate options would be to take the equipment to an Xfinity store location or a UPS store to process the return free of charge.Learn how to manage your Power Preferences using the Xfinity X1 and Xfinity Flex On-Screen Guide. Note: The Power Saver feature will not work while streaming music through the Pandora app. To access Device Settings: Press the xfinity button on the remote.; Highlight Settings (gear icon) and press OK. Note: If your remote doesn't have an OK …What is the best way to reset my flex box? XfinityBrie Make sure the device is turned on at the same time by pressing the ‘POWER’ and ‘MENU’ buttons on your remote. On your remote, press both the UP and DOWN arrow keys, then select ‘Restore Defaults.’. Press ‘OK,’ and the equipment should be cycled to perform a factory reset.When I just called customer service, expecting the charge to be taken off my account, I was repeatedly told that I had to return the box or pay the fee. I didn't keep the box after being told I didn't need to return it, so I can't return it now. I asked to speak to a supervisor.While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. The …

View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices. To resolve the issue of automatically switching back to Dateline when trying to watch Discovery+, you can follow these steps: Launch the Discovery+ app on your X1 TV Box or Xfinity Flex streaming device. Navigate to the Settings menu. Look for an option related to "Auto Switch" or "Default Content".You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this excellent explanation!)Instagram:https://instagram. griffin roughton funeral home corsicana texas Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.CCAndrew. +46 more. Gold Problem Solver. •. 25.9K Messages. 3 years ago. They will, either at a service center in person or a tech would come out. 0. 0. kane pa weather 10 day From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this … can i buy t bills through merrill edge View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices. grain valley great clips The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return.Xfinity Flex. Xfinity Flex is a 4K streaming device included with Xfinity Internet that extends the best features of X1 to customers who prefer only a broadband experience. It gives them one integrated guide to access all of their favorite streaming video and music apps, as well as a TV interface to manage their Xfinity WiFi, mobile, security ... jessica jess hilarious moore Exchange your remote for a new one. We recommend that you simply swap out your old or broken remote for a new one at an Xfinity Retail Store near you. If you're an Xfinity X1 or Flex customer, you can also order a remote control to be shipped to you via UPS in a Getting Started kit (accessory shipping and handling fees will apply) through the ... how to beat riddle school transfer 2 I can understand the frustration of not being able to print a label out. Since the option to print is not there, you can take the Flex box to any UPS location, and they will print out a label as well as box up the device to ship back to us at no charge to you. We have a wonderful partnership with UPS and you will be taken care of.Jan 26, 2024 · Use a paperclip or similar tool to press and hold the reset button. You’ll need to hold it for about 5 seconds until the LED on the front of the box changes color or starts blinking. Release the reset button. The Flex box will take a few minutes to reset and restart. You’ll see the welcome screen once it’s ready. pollen count today las vegas Ad Choices. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Here are the steps to factory reset your Flex box: Ensure the device is currently powered on. Press the 'POWER' and 'MENU' buttons on your remote at the same time. Press BOTH the UP and DOWN arrow buttons on your remote, then Select 'Restore Defaults' option. Press 'OK' – this should cycle the equipment to perform a factory reset. tabaq restaurant oak tree road edison nj Oct 17, 2020 · Devices get reset (cleaned) when they are sent back to the warehouse after being returned. You should be able to select a new Wifi network name from network settings in the settings menu. Or if you try rebooting the device, you should be prompted to select a wifi network to connect to. 2. where is the pond lab in grounded Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. pwg t mobile Aug 11, 2020 · Xfinity Flex review: Bottom line. The Xfinity Flex is off to a good start. It is easy to set up, has a great voice search, and lets you monitor your smart home devices and home security system ... h4513 060 01 hmo If you’re activating an Xfinity Gateway or your own modem and your Flex device, you’ll be presented with an option to Begin Flex Setup after your Internet device has been successfully activated. Otherwise, you can select the Activate Flex option from the Overview tab or Account page.Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.Voice (Microphone): Activate voice control. Home: Go to the home screen. Navigation pad: Navigate through on-screen menus. VOL: When the Voice Remote is programmed with a valid TV or AV receiver code, the VOL+ and VOL- buttons increase or decrease the volume. Mute: Turn sound off or on.